Terms and Conditions

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Terms and Conditions of Occupancy

  • Guests cannot exceed the occupancy limits set out in their booking. Penalties may apply. Charges for additional guests will be debited directly from the provided credit card.
  • Allamar Motor Inn should be used for private accommodation bookings only. Any commercial use must be approved by management prior to arrival.
  • Guests will be financially liable for all damages and theft of motel property incurred by themselves or their guests, including any or all legal and subcontractor expenses.
  • Smoking is not permitted inside or within 10 metres of the motel or associated buildings. There is a designated smoking area across the carpark from the rooms. The Allamar Motor Inn lawns are a family friendly shared space so smokers should consider other guests when smoking. Any evidence of smoking inside will incur a cleaning fee of up to $500.
  • The use of strong-smelling products is not permitted. This includes candles, incense, mosquito coils or strong-smelling products like perfumes and body sprays. Scents can linger and we would like to ensure the safety and comfort of future guests with allergies. Cleaning fees may apply.
  • Pets are not allowed at Allamar Motor Inn. Assistance animals allowed via prior approval. 
  • It is the guest’s responsibility to operate all facilities responsibly. The BBQ facilities are available for use between 7am and 9pm. Outside those hours is strictly prohibited. Adult supervision of children is needed at all times.

Alcohol Policy

  • In alignment with our liquor licence, guests are allowed to consume alcohol on the shared lawns between 11am – 11pm. Any guest found to be drinking outside those times will incur a fine.
  • Alcohol will be confiscated from any guest not consuming responsibly. Guests who are not respecting the property or interfering with other guests peaceful enjoyment will be asked to vacate and not given a refund.

Cleaning Policy

  • Guests must respect the property and leave it in a reasonable condition after use. If the rooms are left in an unreasonable condition, additional cleaning fees will be applied.
  • Mid-stay cleans and linen changes are available subject to availability and will incur an additional charge.

Booking Policy

  • A valid credit card must be provided at the time of booking and on arrival for identification and deposit purposes.
  • At times we have a minimum stay on all our rooms.
  • To secure your accommodation, a one-night minimum deposit per room is required with balance to be paid on check in. All online bookings require payment in full at the time of booking. DURING THE WINTER SEASON 50% OF THE TOTAL BOOKING AMOUNT IS NON-REFUNADABLE.
  • Group bookings: A non-refundable 50% deposit is required at time of booking and final payment due 14 days before arrival.
  • Holiday bookings: Peak period surcharges may apply.
  • Allamar Motor Inn reserves the right to refuse or revoke any bookings that are deemed to be unsuitable for the premises.
  • Payments made by Amex will incur a 4% charge on top of room rate.

Check in Policy

  • Check-in is 3-8pm – Late check ins by prior arrangement.
  • Check-out is by 10am.
  • Winter Season and peak periods – Check-Out is by 9am.
  • No late check outs are available.

Cancellation and Refunds Policy

WINTER SEASON

  • Any booking cancelled with more than 4 days’ notice – 50% OF THE TOTAL BOOKING AMOUNT IS NON-REFUNDABLE.
  • Any booking cancelled within 4 days of arrival and ‘No Shows’, will be charged the full amount of the booking. 

SHOULDER SEASON

  • Any booking cancelled with more than 14 days’ notice will attract a $50 cancellation fee per room for administrative purposes.
  • Any booking cancelled with less than 14 days’ notice will attract a 50% cancellation fee per room.
  • Any booking cancelled within 4 days of arrival and ‘No Shows’, will be charged the full amount of the booking. 

LOW SEASON

  • Any booking cancelled with more than 7 days’ notice will attract a $50 cancellation fee per room for administrative purposes.
  • Any booking cancelled with less than 7 days’ notice will attract a $100 cancellation fee per room.
  • Any booking cancelled within 4 days of arrival and ‘No Shows’, will be charged the full amount of the booking. 

AMENDMENTS

  • Change of dates may be applicable in certain cases at the discretion of Allamar Motor Inn, noting that rates may fluctuate and booking dates that are adjusted will absorb the most current rate available on the day of the amendment.
  • Booking amendments may be subject to the cancellation policy.

Security and Eviction Policy

  • Any guests found to be disrespectful of neighbours or the property will be vacated instantly, with no refund. Damage charges will be charged to the guest.
  • Allamar Motor Inn reserves the right to enter any guest room in the best interest of security and/or safety of guests and employees.
  • Allamar Motor Inn may evict a guest without warning or refund due to demonstration of, but not limited to the following; intoxication, antisocial behaviour, physical or verbal abuse to staff and other guests, wilful damage to the room, hotel and its contents, excessive noise, ignoring the advice or requests of Allamar Motor Inn staff, smoking in the motel, or exceeding the maximum number of guests in the room at any time.

Privacy Policy

At Allamar Motor Inn we respect your right to privacy.  All information collected by Allamar Motor Inn will be treated in the strictest confidence and will not be sold, rented, reused or loaned or otherwise disclosed unless required to do so by law.

DISCLAIMER

When booking it is acknowledged and agreed by the guest that Allamar Motor Inn will not be held responsible nor liable for:

  • Any injury or loss suffered by the Guests, their invitees or guests whatsoever or howsoever caused whilst they are in occupancy of the accommodation due to their failure to comply with the Terms and Conditions.
  • Any injury or loss suffered by the Guests, their invitees or guests whatsoever or howsoever caused due to negligence on their part.
  • Any injury or loss suffered by the Guests, their invitees or guests whatsoever or howsoever caused as a result of insects or wildlife in or around the accommodation site. All Guests are to take specific care at all times and requested not to approach any wildlife under any circumstances.

INDEMNITY

You, the guest, indemnify the agency against any liability which may attach to the agency as a result of damage, injury or loss being personal or proprietary suffered by any person where damage, injury or loss has been contributed to or caused by any act or occasion of the tenant or his/her visitor.
Management reserves the right to update these Terms and Conditions when required at their discretion.